Responsible Gambling

At All Spins we are committed to safer gambling. We want players to enjoy their time with us while keeping control of their play and their personal finances. This page explains the tools we offer, the warning signs to watch for, and where to get professional help in Canada if gambling stops being fun.

Our player protection principles

We prioritise player safety, fairness, and transparency. We encourage responsible decisions, make behavioural controls available, and act quickly when a player requests help. We respect privacy and operate clear procedures for identity checks and account reviews to protect both players and the site.

Activity-control tools

Players can manage their account activity directly from their profile. Available controls include deposit limits, loss limits, session time reminders, and temporary account breaks. These tools are available 24/7 and can be adjusted in your account settings or by contacting support for assistance.

Deposit limits

You can set daily, weekly, and monthly deposit limits to control how much you put into your account. Limits are applied to all deposits once confirmed. If you need to lower a limit it takes effect immediately. Requests to raise limits may require a short waiting period for your protection.

Loss limits

Loss limits help you cap net losses over a chosen period. Setting a loss limit means once you reach that amount your access to placing further wagers will be blocked until the next period or until you lower the limit through the correct process. We recommend combining loss limits with deposit caps for stronger control.

Time limits and account breaks

Session time reminders and forced breaks can help prevent extended play. You may choose timed session alerts and set automatic logouts after a set period. For a longer pause, use the temporary account break option which restricts access for the chosen duration.

Self-exclusion

If you need to stop gambling entirely, self-exclusion is available. You can request a temporary or permanent exclusion through your account or by contacting support. During self-exclusion you will not be able to access your account and we will block marketing communications until the exclusion period ends.

Recognising problematic behaviour

Watch for signs such as difficulty sticking to limits, chasing losses, neglecting work or family, borrowing money to gamble, or hiding activity. If you notice these changes in yourself or someone close to you, act early and use available controls.

Practical tips for staying in control

Set realistic deposit and loss limits, schedule regular account reviews, use session timers, avoid gambling when stressed or using alcohol, and keep a dedicated budget separate from daily expenses. Talk to support if you need help setting tools or understanding your account activity.

Professional help and support organisations

If you need further assistance, contact your provincial problem gambling helpline or a national support group such as Gamblers Anonymous. For Ontario residents, services like ConnexOntario provide referral information. You can also speak with a health professional or counsellor for confidential advice.