User Terms and Conditions

These Terms and Conditions set out the rules for using the All Spins platform and explain the relationship between us and our users in Canada. We provide an online casino and related services and ask that you read these terms carefully before creating an account or making any deposits. By registering or using the site you agree to comply with these rules and any updates we publish.

Account responsibilities

When you open an account you must provide accurate personal information and keep your contact details up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Only one account is permitted per person, household, or legal entity; we may suspend or close accounts that appear to be duplicates or involved in fraud. We may require identity, address, and payment verification before allowing withdrawals or certain account actions.

Eligibility requirements

You must be of legal gambling age in the province or territory where you reside and be legally permitted to use our services. Minors and users from restricted jurisdictions are not permitted to register or play. We may refuse registration or close accounts if eligibility cannot be confirmed.

Acceptable platform use

Use the site in a lawful and responsible way. Prohibited conduct includes attempting to manipulate games, collude with other players, use automated betting software, place bets or wagers on behalf of third parties, or otherwise abuse promotions and bonuses. We reserve the right to suspend accounts and withhold funds if misuse, money laundering, or suspicious activity is suspected.

General bonus and promotion rules

Promotions, welcome offers, free spins, and other incentives are subject to specific terms which will be published with each promotion. Bonuses may carry wagering requirements, game restrictions, maximum bet limits during play with bonus funds, and expiry periods. Only one promotion may apply at a time unless otherwise stated. We may withhold bonus funds or winnings if we suspect abuse or if you fail to comply with promotion rules.

Deposits and withdrawals

Payments are accepted by methods shown in the cashier and may vary by province. Deposits are usually applied instantly but may be subject to verification. Withdrawals require successful identity verification and may be delayed for security checks. We apply account and transaction limits where appropriate and may ask for additional information or documentation before processing large withdrawals. Any fees charged by payment providers are the responsibility of the user unless otherwise indicated.

Dispute resolution

If you have a complaint please contact our support team so we can try to resolve it. We aim to handle disputes promptly and fairly. If a dispute remains unresolved you may be directed to independent dispute resolution options available in your province. While using AllSpins you agree to cooperate with any reasonable investigation into account activity.

Updates to terms and conditions

We may update these terms at any time and will publish the revised version on the site. Where material changes are made we will provide notice as appropriate. Continued use of the platform after changes are posted constitutes acceptance of the updated terms. If you do not accept the changes you should stop using the services and close your account.