All Spins Casino Privacy Policy
This Privacy Policy explains how All Spins collects, uses, stores and protects personal information when you create an account, play games, place bets or otherwise use our services in Canada. We take your privacy seriously and aim to be clear about what data we collect, why we need it and how you can manage your information.
Types of data we collect
We collect information that helps us operate your account, process payments, provide customer support and meet legal obligations. Data categories include personal data, technical data and transactional data.
Personal data
Personal data is information that identifies you. Typical items we collect include name, date of birth, residential address, email address, phone number and government ID if required for verification (KYC). We may also keep records of communications you send to our support team.
Technical data
Technical data covers information about your device and connection. This can include IP address, device type, browser and operating system, language settings, and site activity such as pages visited, time stamps and error logs. We use this data to maintain and secure our service.
Transactional data
Transactional data relates to your account activity. This includes deposits, withdrawals, bet and play history, bonus activity, payment method details and any records needed to process refunds or investigate disputes. We may keep limited payment method details as required by payment processors and anti-fraud checks.
How we use your information
We use collected data to operate your account, verify identity, process payments, prevent fraud, investigate suspicious activity, provide customer support and comply with legal obligations. We also use aggregated, anonymized data for analytics and service improvements. Where required, we may send service messages about your account or critical updates.
Data protection practices
We maintain technical and organizational measures to protect personal information from unauthorised access, loss or misuse. These measures include encryption for data in transit, access controls for staff, and routine security reviews. Access to identity and financial information is limited to authorised personnel and third parties who need it to provide services.
Cookies and tracking technologies
We use cookies and similar technologies to personalise your experience, remember preferences, analyse site usage and support fraud prevention. Third-party providers such as analytics and advertising partners may also place cookies. You can manage cookie preferences through our cookie banner and most browsers allow you to block or delete cookies, though this may affect site functionality.
User rights
Subject to applicable law, you have rights to access, correct or request deletion of your personal information, and to object to certain processing. You may also withdraw consent where processing is based on consent. Requests can be made by contacting our support team. We will respond in accordance with applicable privacy laws.
Access, correction and deletion
To request access, correction or deletion of your data, contact [email protected]. We may ask for proof of identity before fulfilling requests to protect your account and prevent unauthorised access. Certain information may be retained where necessary for legal, tax or anti-fraud obligations.
Information sharing and third parties
We share information with service providers who support our operations, including payment processors, identity verifiers, analytics providers and customer support platforms. We may also disclose information to comply with legal or regulatory requests, to prevent fraud or to enforce our terms. Third parties are required to handle your data securely and only for specified purposes.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on our site and, where appropriate, notified to you by email or account message. Continued use of our services after updates indicates acceptance of the revised policy.