Contact our team
All Spins support team is ready to help with account questions, verification, deposits and withdrawals, technical issues, or general feedback. Contact AllSpins by live chat, email, or phone for prompt, practical assistance. Our staff can guide you through KYC steps, payment options, bonus terms, or responsible gambling tools, and will direct complex issues to specialist teams. Responses are fast during peak hours and follow-up by email is provided when needed. Bilingual support availability may vary by channel and time.
| Department | Contact |
|---|---|
| Customer support (live chat & email) | [email protected] |
| General enquiries (accounts, verification, site info) | [email protected] |
| Affiliate enquiries (partnerships & VIP) | [email protected] |
| Payments & billing (deposits, withdrawals) | [email protected] |
| Privacy & security (policy & data) | [email protected] |
| Phone | +1 416 583 7294 |
| Working hours | Mon-Sun, 08:00-00:00 (responses may vary) |
Email assistance
Email is the quickest way to reach us for detailed requests, account issues, or cases that need documents or explanations. When you write, include a clear subject line and current contact details so we can verify your account and respond without delay. Allow 24 to 48 hours for a full reply when documents or KYC checks are required.
Submit your enquiry
Response Time
Our support team aims to respond quickly to all enquiries. Most messages are answered within one business day. Complex cases that need document checks or investigations can take longer depending on their nature and required verifications. If your request is urgent, use live chat for the fastest reply; otherwise contact support and expect a response within 24 hours on business days.
Feedback
Your feedback matters. If you have suggestions or ideas to improve the site, please send them our way. We review every message carefully and use what we learn to improve features, promotions, and the overall user experience for players across Canada. Thank you for helping us make the site clearer and easier to use.