Responsible Gambling

At All Spins we take responsible gambling seriously. We want every player to enjoy controlled, safe play. This page explains our approach to player protection, the tools you can use to manage activity, and where to find support if gambling is causing harm. Please read and use the options that suit your needs.

Our player protection principles

We promote safe play by setting clear rules, offering self-help tools, and monitoring accounts for signs of risky behaviour. We respect privacy while gathering only the information needed to keep accounts secure and to meet verification requirements. Our aim is to help players stay in control and to act quickly when intervention is required.

Activity-control tools

We provide a range of player controls that are available in your account. These tools are designed to give you direct control over how, when, and how much you play.

Deposit limits

Set daily, weekly, or monthly deposit limits to cap how much you can add to your account. Limits can be increased or decreased, though increases may be subject to a cooling-off period to prevent impulsive changes.

Loss limits

You can set loss limits to restrict net losses over a chosen period. These limits help prevent chasing losses by limiting the amount that can be lost before play is paused or restricted.

Time limits and session reminders

Use session timers and daily play limits to manage time spent gambling. Session reminders will alert you when you reach a chosen play duration so you can decide if you want to continue.

Self-exclusion

If you need a break, self-exclusion lets you block access to your account for a set period or permanently. During exclusion we will suspend account activity and prevent new registrations under the same identity. For help with this process contact our support team; we can explain the options and next steps.

Recognizing signs of problematic behaviour

Warning signs may include chasing losses, borrowing money to gamble, hiding activity from family, rapid increases in deposits, or playing for long uninterrupted periods. If you notice these behaviours in yourself or someone close to you, consider using limits, taking a break, or seeking professional help.

Practical tips for staying in control

Plan your play budget ahead of time and stick to deposit limits, treat gambling as entertainment rather than income, use session timers, never chase losses, and avoid gambling when tired or under stress. Share concerns with a trusted person and use our account tools to enforce the changes you choose.

Professional help and support organisations

If you need further assistance, reach out to local Canadian services for problem gambling support. Provincial helplines, counselling services, and national resources are available for confidential help. If you prefer, contact our support team for guidance and information about self-exclusion or additional safeguards.

We encourage responsible play and will assist any player who needs help keeping gambling safe and under control. For account actions or support, please use the in-site support option or the account responsible gambling settings.