Privacy Policy
At All Spins we respect your privacy and are committed to protecting the personal information you entrust to us. This Privacy Policy explains what information we collect when you use our site and services, how we use and protect that information, and the choices available to users in Canada. Where the brand appears elsewhere on our site you may also see the variant AllSpins used; both refer to the same operator and policies.
Types of data we collect
We collect information necessary to provide and maintain your account, process transactions, and improve our services. Collected data falls into three main categories: personal data, technical data, and transactional data.
Personal data
Personal data includes your name, date of birth, email address, phone number, and mailing address provided at registration. We also collect identity documents when verification is required, and any other information you submit to our support team.
Technical data
Technical data covers information about your device and connection, such as IP address, browser type and version, operating system, device identifiers, and language settings. We also record activity logs, session times, and pages viewed to help operate and secure the site.
Transactional data
Transactional data includes deposit and withdrawal records, payment method details, bet history, wins and losses, and other financial interactions. Payment card numbers are not stored by us if they are processed through third-party payment providers.
How we use your information
We use your information to create and manage accounts, verify identity, process payments, prevent fraud, comply with legal obligations, and respond to support requests. We also use aggregated and anonymized data to analyse site performance and improve user experience.
Data protection practices
We take reasonable administrative, technical and physical measures to protect personal information against unauthorized access, disclosure, alteration and destruction. Access to personal data is restricted to staff and third parties who need it to perform services. No security measure is perfect, and we encourage users to protect their account credentials.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, enable core site functions, and collect analytics. Some cookies are essential for security and gameplay, while others support analytics or advertising. You can manage cookie preferences through the cookie banner or your browser settings, though disabling certain cookies may affect site functionality.
Information sharing and third parties
We may share data with service providers who support account verification, payments, responsible gambling tools, analytics, and customer support. We may also disclose information to comply with legal requests or to protect our rights. We do not sell personal data to third parties for marketing purposes.
User rights and choices
If you are located in Canada you have rights to access, correct, and request deletion or restriction of your personal data where applicable. You can also object to certain processing activities. To exercise your rights, contact our privacy team using the address below. We will respond within a reasonable timeframe.
Access, correction and deletion
You may review and update account details from your profile, and request copies of personal data we hold. Requests for deletion or account closure may be subject to legal or regulatory retention requirements and transaction record-keeping. Suspended or closed accounts may retain limited records for compliance.
Privacy policy updates
We may update this Privacy Policy from time to time. Material changes will be posted on the site and, where appropriate, notified to registered users. Continued use of the service after updates constitutes acceptance of the revised policy.
For questions or privacy requests, contact [email protected].